Get ready to immerse yourself into the world of a global marketing professional. Nail the essential foundational skills, from consumer behavior to data, finance, and communication.
Core Course
Program Immersion
Begin your program with an immersion experience. This is where you’ll first practice essential business skills to prepare for the program and assess your readiness on commonly used concepts and tools for industry and career preparation. You’ll begin to develop communication and teamwork skills, reflect on your personal journey, and build a strong foundation for your ongoing success.
Key Topics & Skills
Business, Finance & Communication Fundamentals
Academic & Program-Specific Skills, Tools & Essentials
Career, Professional & Personal Development
Core Course
Teamwork & Collaboration
In modern organisations most of the work is done in teams and so the ability to work with others is fundamental in business. The Teamwork & Collaboration course will lay the foundations for effective teamwork by understanding yourself – your behavioural style and mindset. The course will then focus on how to collaborate with others in a variety of contexts. You will develop a broad repertoire of tools to collaborate and negotiate across cultural and generational boundaries in a range of situations.
Key Topics & Skills
Personal Development
Giving and Receiving Feedback
Collaboration
Diversity
Negotiation
Core Course
AI in Marketing
A key driver for competitive advantage is the successful selection and utilization of technology & artificial intelligence (AI) in a company’s marketing practices. In this course, you will learn and apply the latest techniques through the intersection of artificial intelligence and marketing, focusing on how AI technologies are revolutionizing customer engagement, data analysis, and decision-making processes. You'll gain hands-on experience in leveraging AI tools for personalized marketing campaigns, customer insights, and optimizing marketing strategies.
Key topics & skills
Trends in Marketing Technology & Artificial Intelligence
Personalization & Customer Segmentation
Predictive Analytics & Consumer Behavior
User Data Privacy & Legal/Ethical Issues
Augmented Reality, Virtual Reality, and the Metaverse
Core Course
Communication & Collaboration: Personal Impact
Effective communication and collaboration skills can make or break a successful career. Gain a clear understanding of the most in-demand interpersonal competencies and skills in business today. Then, continually apply these skills in exercises and role plays—and graduate with the soft skills needed to succeed in the global workplace.
Key topics & skills
Learning & Development
Managing Yourself
Communicating With Individuals & Groups
Presentation Skills—Story Telling, Presentations & Pitching
Core Course
Consumer Behavior
Understanding the customer journey is one of the most important aspects of marketing in today’s exceptionally competitive world. Learn about building product awareness, consumer behavior, and marketing technology in a post-digital world—and understand how culture, social groups, and lifestyle impact a customer’s purchasing decisions.
Key topics & skills
Market Research & Mapping the Customer Journey
Creating Customer Personas & Understanding Drivers of Consumer Behavior
Social Trends Impacting Consumer Decision-Making
Managing Customer Satisfaction & Dissatisfaction
Measuring Customer Gains & Losses
Core Course
Financial Literacy for Marketers
As a business professional, you’ll need to understand and analyze financial reports and business problems as well as create budgets. Gain the financial knowledge that marketers need to assess financial performance and health of companies, determine pricing strategies, perform profit planning, and budget for operating activities and new project proposals.
Key topics & skills
Financial Reporting & Analysis & Breakeven Analysis
Alternative Pricing Strategies, Cost Behavior, Profit Planning
Budgeting, Cash Flow & Capital Investment
Evaluating Performance & Financial Health
Pricing Strategy, Planning & the Importance of the Triple Bottom Line for Marketing Strategy
Core Course
Marketing Insights through Data
Good marketing is driven by data. You’ll need to make sense of that data and uncover actionable insights into your customer, product, and company. Learn how to identify and contextualize the problem—and then dig deeper through research. Understand concepts such as forecasting and regression—and what the consumer is telling you through data.
Key topics & skills
Primary & Secondary Research Techniques
Statistical Concepts & Applying Them to Marketing
Time Series Analysis & Forecasting
Predicting Consumer & Company Behavior
Cleaning Data for Marketing
Business Challenge
Business Challenge: AI Challenge
Put all your newly acquired knowledge and skills directly into practice at the end of each block through a practical and relevant business challenge. Teams will draw on the content and themes of previous courses in each block to complete challenges involving simulations, executive pitch presentations, innovation hackathons, real company challenges, designing new business models, etc.
Key Topics & Skills
Cross Functional Strategic Decision Making, Planning & Coordination
Analyzing Real & Simulated Business Cases
Team Leadership & Dynamics
Courses and challenges subject to change
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