OPERATIONS MANAGER (LEVEL 5)

Ashridge Future Leaders Programme

Managers are key to business success, overseeing systems, processes, and teams to drive productivity. This Level 5 apprenticeship equips managers with the necessary skills to enhance team performance and optimise operations.

Programme Highlights


Embedded Chartered Management Institute (CMI) Level 5 Diploma in Leadership & Management


Format: Online


Duration: 14 months plus EPA


Programme Overview

This apprenticeship is centered on six core themes—skills which are at the heart of what it takes to be an effective operational manager and leader.

Crucially, apprentices undertake an ongoing work-based project woven throughout the program, tackling real organizational challenges and delivering workplace value from day one. This project also prepares them for the End-Point Assessment.


  • Core Themes

  • Creating & delivering operational plans

  • Managing stakeholders

  • Managing change

  • Managing & leading teams

  • Managing finance

  • Conducting a management project.

Core Module A

Creating & Delivering Operational Plans


Outcomes


Understand principles of operational planning


Create an operational plan in line with organisational objectives


Able to manage and lead the delivery of an operational plan and monitor and measure its outcome

Core Module B

Managing Finance


Outcomes


Understand the finance function


Able to set and manage budgets

Core Module C

Managing Stakeholders


Outcomes


Grasp the types of stakeholders and their relationship to the organisation


Learn frameworks for stakeholder management


Manage stakeholder relationships and how to measure the impact of stakeholder engagement

Core Module D

Managing Change


Outcomes


Understand reasons for change


Grasp approaches to change management


Initiate, plan & manage change

Core Module F

Managing & Leading Teams


Outcomes


Understand the principles of developing, managing and leading individuals and teams to achieve success


Managing, leading & supporting success


Balancing skills & experience

  • Throughout the apprecenticeship

  • Work based Project

  • Personalised Coaching

Studying with Hult

We take a blended approach to learning at Hult. We place a strong emphasis on networks, and providing the opportunity to learn from and contribute to the learning of your peers.

The Level 5 Operations Manager apprenticeship is delivered in a fully remote model which includes live online lectures with colleagues in your cohort, self-directed study and a variety of assessments to ensure that your learning is being applied effectively in your workplace.

Learning and assessments are contextualised to apprentices’ work environments. Apprentices are encouraged to apply their learning at work for maximum impact. This program provides the knowledge, skills and behaviours that underpin the Operations Manager Apprenticeship, supported by real-world application and the benefit of a recognised professional qualification.

A group of people engaging in conversation inside Hult Ashridge.