Virtual Open House
The event will start with a presentation of the Metropolitan Executive MBA followed by a masterclass on Operations Management as a Source of Competitive Advantage by Professor Omar Romero-Hernandez. The session will cover the strategic issues and analytic tools for decision making. It will address practical, process-based approaches to solving operations problems.
Operations Management addresses the supply of goods and services in an international/global economy. The fundamental focus is on understanding the best way to match supply and demand at any organization. Marketing is described as the management of demand and operations as the management of supply.
Why is this important? Operations managers need to carefully manage and direct resources such as capital, labor, technology and information. This is done in multinational environments with increasing pressure for ‘more, better, faster’. Customer service, quality and use of appropriate technology are critical factors. Rapid and effective communications, including the internet, produce more options and choices than ever for the consumer.