How you influence people is in many ways the very essence of leadership. The ability to influence and inspire, without necessarily having the title, authority or power, is a key attribute of how to be a successful leader.
On completion of this program you will be able to:
- understand the key concepts of influencing
- understand the importance of impact and impression management for successful influencing
- explore 4 different influencing styles
- use a range of influencing tools and techniques