Steve Chapman

All Faculty

Qualifications & Institution
MSc, Organisational Consulting and Change, Ashridge

Steve's areas of expertise are complexity, culture change, group dynamics, creativity and innovation. Having spent over 20 years in industry, latterly as Director of Leadership and Organisation development for a major global blue chip, his is interested in what actually happens in organisations rather than what is supposed to happen. "I believe that organisations are not things that can be manipulated and controlled but improvised complex social process that can only be influenced through active participation. The people aren't something separate and different to the organisation – they are the organisation and the only way one can initiate change is by getting up close to alter the local interaction between individuals." Steve has worked across many sectors and his clients include British Airways, O2 Telefonica, GlaxoSmithKline, The Body Shop, Unilever, Belron, Southern Water, Siemens, Google, The V&A, Everything Everywhere, M&S Money, Aviva, Direct Line Group, Thales, Alistair Sawday's, University of Hertfordshire, University of Manchester and South Bank University.

Steve is visiting faculty on the Ashridge Masters in Organisational change (AMOC) programme where he teaches complexity and improvisation. He himself graduated with distinction from the AMOC programme, is an alumni of the highly regarded NTL Organisational Development certificate programme and a certified coach.

He writes a popular blog on change, creativity and innovation, contributed a chapter on developing leaders through on-the-job experience in "Using Experience to Develop Leadership Talent" (2011) and is author of the acclaimed book on personal and organisational creativity "Can scorpions Smoke? Creative Adventures in the Corporate World." (2011) He has also written numerous web articles for the Association of Business Psychologists (2010, 2011)

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